This policy explains what we collect, why, and how to have it deleted.
What we collect
- Order information: name, shipping and billing address, email, phone, and what you bought.
- Payment information: handled entirely by our payment processor. We never see or store your card number.
- Technical data: IP address, browser type, pages visited, and cookies used for the cart and for analytics.
Why we collect it
To process and ship your order, to handle returns and support, to prevent fraud, and to understand which pages are useful so we can improve them.
Who we share it with
Only what’s needed to fulfil your order: the payment processor, the shipping carrier, and the email service that sends order confirmations. We do not sell customer data.
Cookies
Essential cookies keep your cart working. Analytics cookies are used in aggregate to see which pages are visited. You can block cookies in your browser; the cart may stop working if you block essential ones.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email us with your order number and we’ll respond within 30 days. If you’re in the EU or UK, you also have the right to object to processing and to lodge a complaint with your local data protection authority. If you’re in California, you have the right to know what personal information is collected and to request its deletion.
Retention
Order records are kept for as long as tax and accounting rules require. Marketing contact is kept only until you unsubscribe.
Contact
Use the contact form for any privacy request.