By ordering from this site you agree to the terms below.
Orders
An order is an offer to buy. We accept it when we dispatch the goods. If an item is out of stock after you order, we’ll contact you and refund that item.
Pricing
Prices are in US dollars and exclude import duties and local taxes, which are the buyer’s responsibility. We may change prices at any time; the price at the moment you order is the price you pay.
Product information
We describe products as accurately as we can, including measurements. Colours can vary between screens. Sizing guidance is a recommendation, not a guarantee of fit — measure your dog before ordering.
Safety
Pet products should be used under supervision where stated. No harness, tether or carrier is a substitute for safe driving or for training. Cooling products are comfort items, not medical devices.
Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits liability for death, personal injury caused by negligence, or fraud.
Intellectual property
The text, guides and images on this site belong to us and may not be republished without permission.
Governing law
These terms are governed by the laws of the jurisdiction in which the business is registered. Nothing here removes rights you have under mandatory consumer protection law in your own country.
Changes
We may update these terms; the version published here at the time of your order applies.